We offer to meet specific need to each customer. We stand behind what we build with full service backup.
Our main objective is to maintain after sales service in high calibre in order keep our machinery uninterrupted operation as much as possible. To achieve this objective our technical staff are fully trained in local and overseas for Hoist, cranes and passenger Elevator application with adequate vehicle and other facilities.
What we service for you
Dipra is providing service for Material Lifts, Passenger lifts, Boilers, Cranes, All types of Electrical and Manual Hoists. Our service team is been attending 4 to 5 services in each day. Our technicians will supervise operation quality of the units and the service of them in given frequent schedules and during service they will be attended to operation systems, electrical and lubrication to necessary components. If any minor repairs at the time of routine service will be also carried out free of charge. Further our service team always very conscious about customer production losses due to breakdown of our units and therefore they always take neccessary immediate action to make it back to original state.
How do we keep customer data
We have state of art Maintenance management systems with full data to obtain customer history within few seconds.
As a company, we are committed to provided with utmost dignity the quality products, good service and to ensure customer satisfaction. With this we are capable to extend our service and business to Bangladesh and Maldives.
Dipra Online Breakdown Maintenance Management System
We are excited to announce the release of our new Online Breakdown Maintenance Management System
This system is developed to lodge your complaint/ Breakdown by scanning below QR code or by checking the URL, where you will notified and keep you updated until the completion of your breakdowns
Service and Breakdown Mobile App
Dipra Engineers Pvt Ltd has recently launched a special Mobile App for their Services and Breakdowns in order to ease and provide an effective service to the island wide Customers. Dipra has more than 1500 different Equipment’s and Machineries installed in Sri Lanka, where the services are currently being functioned with a manually operated system. This newly launched user friendly mobile app has brought the whole manually operated existing system into a new level using the latest technology.
Dipra believes that this App will definitely be useful and a huge benefit for them to maintain their after sales services in high quality and capacity using the advanced technology. Mr. Dinesh Anton, the Managing Director of Dipra Engineers said, “This App is designed to increase the effectiveness in our services using the latest technology in order to maintain an even more higher quality and better after sale service to our valued clients”.